Privacy Policy
Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don't share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
This policy is effective as of 15 April 2021.
Frequently asked questions
Do I have to pay a monthly fee to use your software?
There is no monthly fee to use our software. Once you purchase your software option you have unlimited access.
What are the fees attached to each tax return?
Transmitter Fee- The tax software chosen charges transmission and technology fees to process electronically filed tax returns that utilize a bank product to facilitate payment of the refund. These fees are automatically charged on every return with a bank application and are paid by the taxpayer out of their refund.
Service Bureau Fee- A fee charged by the service bureau to the ERO who has purchased their tax software and added to each return in such exchange for software training, marketing assistance, tax education and more. The fee amount is determined by what service bureau and partnering tax prep business agree upon.
E-File Fee- The Electronic Filing Fee can be charged by the ERO on each return as a software utilization fee for the convenience of not having to mail returns.
Document Preparation Fee- The Document Preparation Fee is an additional fee the bank allows the ERO to charge for handling and completing bank applications on tax returns prepared in the software. The bank pays this fee directly to the ERO along with the tax return preparation fees.
Refund Bank Fee (if applicable)- The Refund Bank Fee is a service fee charged by the selected refund bank to facilitate the process of paying the tax preparer from the taxpayer’s refund deposit.
Audit Protection (optional)- A low-cost audit protection solution can be integrated into your software that will protect your clients in the event of an IRS audit. This fee is optional, and can be removed from any returns if the taxpayer chooses not to opt in.
What are the backend fee amounts?
Transmitter Fee=$41
Service Bureau Fee (depending on prior year volume)
0-100 Prior Year Returns=$65
101-200 Prior Year Returns=$50
201-300 Prior Year Returns=$40
301+ Prior Year Returns=$30
E-File Fee- Set by the ERO
Document Preparation Fee- Set by the ERO
Refund Bank Fee (if applicable)- $39.95-59.99
Audit Protection (optional)- $50 Tax Slayer Pro
Is there an annual renewal fee for software?
There is no annual renewal fee volume is (typically 150+ funded bank products). annual renewal otherwise based off your software package.
What is the fee split amount for PTIN holders?
Fee splits are determined by the previous funded return volume documented, with the larger portion of the split favoring the preparer:
0-100 Prior Year Returns=70/30
101-200 Prior Year Returns=80/20
201-300 Prior Year Returns=no split- Lets help you transition to ERO if that's you path.
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